Kayako Installation

Unified Customer Service Software

Kayako is the unified customer service platform. With Kayako, customer-obsessed businesses get better at delivering effortless customer service experiences

Developer	kayako.com
Language	PHP, MySQL
Demo	kayako.com/help-desk-software/demo
Price	Commercial
Installation Charge	$10

Order Installation Service

Kayako is an on-premise or cloud hosted help desk software that puts all your customer service channels in one place the better and more efficient way to address customer concerns. Trusted by over 30,000 organizations worldwide, the software can serve a wide range of customer service needs, from small businesses to the largest companies.

Support ticketing with email integration
Fully featured live chat for your customer service portal and website
Real-time visitor tracking
Phone call tracking and recording
Enhanced self-service portal
Advanced ticket workflows, rules and automations
Customizable tickets, chats and customers
Enhanced customer and organization profiles for CRM
Multiple-plan support
Ticket reply and resolution deadline management
Set business hours for accurate performance tracking
Automatic escalation rules to prevent unaddressed customer queries
Mobile apps for iOS, Android, Windows and Blackberry
Mobile live chat with the Jabber gateway
100+ out-of-the-box help desk reports
Custom reports via Kayako Query Language
Schedule reports are automatically sent to your inbox
Multi-lingual customer support and localizations
Customizable look and feel of the help desk

We provide a complete installation and configuration of Kayako and let you use it in its full glory

What this service includes:

Fresh installation of the latest Kayako software.
We will create the necessary MySQL database required for the software.
Uploading all the software files on your server.
Configuring the software once the installation is complete – Setting up Staff Users and Departments.
Thorough testing to make sure the software has been correctly configured.